The guidance and/or advice contained within this website is subject to the UK regulatory regime, and is therefore targeted at consumers based in the UK.

Pivotal Financial Planning has advisers nationwide. Our head office is located at:

Pivotal Financial Planning
Suite 1A
Centrum Building
38 Queen Street
G1 3DX

Telephone: 0141 243 2475

If you are unhappy with our service

If you have a complaint about your adviser, or any financial advice you have received from your adviser, please contact us:

Quilter Financial Planning Complaints Department

Riverside House
The Waterfront
Newcastle upon Tyne
NE15 8NY


Tel: 0191 241 0700

You can find more information by visiting the Quilter Financial Planning website:

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service (

Alternatively, please complete our enquiry form below and we will be back in touch with you shortly.

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